Returns & Exchanges
At Fairtex Global, we are committed to your satisfaction and offer a 30-day return policy for all unused combat sports gear in its original packaging. If your equipment doesn't meet your performance standards, we provide a streamlined process for returns and size exchanges.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the unused gear in its original box, ensuring all protective wraps and hangtags are still attached.
- 3.Ship the Gear
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our warehouse team verifies the item's condition, your refund or exchange will be processed within 5-7 business days.
